On behalf of our families I would like to submit the following testimonial.
I have been bestowed the honour and privilege of expressing our sincerest gratitude and appreciation of Martin Williams Funeral Directors services.
We were so impressed by the compassion, understanding and consideration you bestowed on each member of our family that we were totally at ease knowing our father would be in the best hands possible and well respected also.
Martin took the time to consult with us at each step, and I have no doubt you had an immensely positive impact in the healing process simply by taking the time to sit and listen. At no time did you allow us to feel as though we were any type of burden or hindrance.
To add to this-my dad had been sick and when we came to see him he looked amazingly healthy, strong.. and this was perfect because we could remember him in a positive light. You allowed us to sit and talk with him, for the grandchildren to pull back the cover and stroke their grandad's face, give him kisss, put their pictures in with him and say their goodbyes. Seeing dad, giving my family time to be with him individually allowed us those last irreplaceable special moments to say goodbye.
The service was just as we had hoped and just what my dad would have wanted - it was absolutely perfect.
We can not thank you enough for what you have done for us. Be assured that my mother has now stipulated as well as myself that should we leave this earth anytime soon that we demand Martin Williams Funeral Directors to be the first and only option for us.
Martin please also pass on our gratitude to your staff and your lovely wife.
On behalf of the Jacobs and L'Estrange-Corbet families.
We are forever grateful for all your help during this sad time and all the commemts we have received about your services was absolutely marvelous. We will be recommending families and friends to use your services in the future.
Kind regards and can't thank you enough for making this journey stress free for all of us. Take care and keep up the good work and also thank your staff on our behalf as well please.
I'd like to thank you on behalf of my brothers for your help in handling my mum's Funeral. You were very easy to talk to and very clear in what needed to be done. It helped make what is naturally a difficult time as stress - free as possible.
Hi Roz, Martin and Jo.
My family would like to thank you from the bottom of our hearts for the Love and patience you have shown us over the last week or so. It is with much appreciation to your team we were able to farewell our grandfather with the honour and Love he deserved.
Thank you so much for organising the lovely send off we held for mum. I now realise how much funeral directors help families - taking away so much stress at a really sad time. I am sure mum would have been pleased.
Also I never had a chance to tell you to thank your wife Rosalyn for the beautiful way mum looked in her coffin. She looked just like how she used to look - now we can be left with a nice memory.
Again thank you so much.
Great service, respectful of our needs as a family, made helpful suggestions.
Paul W. Ashley.
Martin Williams Funeral Directors
01 January 2015
Dear Roz and Martin
We would like to provide this unsolicited feedback for you to use as you see fit.
As a family at the recent death of our beloved mother, a time of great loss for us, your services were recommended to us through a family friend who provided your names because they had received a quality service for a close family bereavement.
We were not disappointed in any way, infact we were incredibly grateful for the recommendation. The professional service that you provided was outstanding. It bagan with your prompt attendance at the family home to help us prepare and consider what we needed to do for the funeral. From physically taking care of our mother through the necessary arrangements and co-ordination/organisation of the details that surround the rituals of death.You both made it that much easier with your respectful, calm manners and reasurring presence. You provided knowledgeable advice, as well as a range of contacts such as the venue, catering options, a wonderful celebrant in Grant who matched our family and facilitated celebrating our mother's life.It was an all round service, a one stop shop. We are well aware that you went the extra mile for us with timing and support to ensure that we could get Mum home for a couple of days which was incredibly important for the family. Your knowledge and ability to discuss a difficult topic with grace and dignity made this process that much easier because you were there with us, guiding us through it all.
We are extremely grateful to you both for the professional service, thoughtful care and respect that was afforded our family. We would recommend your professional services without hesitation.
The Steadman Family.
Thank you for all you and Martin have done, it was a beautiful funeral and both Adam and I appreciate all the work you all put in. As you are more than aware it's a difficult time however you helped to make it much more bearable.
Hello, I’ve been meaning to drop you a quick line.
I attended the funeral for a family member in Papatoetoe a month or so ago (Joe Wilkinson) and I just wanted to say how impressed I was with the way you oversaw the service. I was very touched with the way you escorted his wife and family from the church walking behind the casket. I’ve never seen that before and it shows a very caring attitude towards the family. Well done. Traditions can be done differently and so well.!
Regards Dave Henderson.(Papakura).
Hello Roz...everything went well in regards to our brother Dennis and we would like to thank you and Martin for your very professional services and those little details ( marker and name plate, bringing Dennis to the house etc) provided to us....we even got some great comments in "how great Dennis looked and some even said he just look like he was sleeping" either way Williams funeral directors made things easier for us, would not hesitate to approach you again for your services
Good afternoon Julia Te Haara.
GRATEFUL Thanks Martin and Ros Williams. At such a painful time with the loss of my beloved partner Jim, your thoroughly kind, calm and professional manner got me through when my whole being was not working. Thank you for all the helpful suggestions, that I would not have thought of, which gave Jim a thoroughly wonderful send off. Compliments are still being received "The best service we have been to" from all ourfriends and family. Every little thought was presented with care and compassion and I felt totally cared for. Thank you again.
Dear Martin and Roz
On behalf of my family I would once again like to offer our sincerest gratitude for the care, skill and expertise that yourselves and your company provided at a difficult time for us.
The loss of a loved family member is always a time of grief and the range of other emotions that emerge at these times. We lost our beloved mother in November 2014 and in May 2017 we lost our beloved father. The care, respect and expertise that was demonstrated has been incredibly comforting at these times of our personal grief. We appreciated your pastoral care and understanding during both bereavements
Thank you Martin, Roz and Stephen for the care displayed. We have appreciated your knowledge, support and advice. Your recommendations for other services (venues, celebrant, location, catering and ‘knowing the business’) has meant that we were able to celebrate our parents’ lives while allowing us time to come to term with our losses in a supportive environment. The respectful experienced service that has been provided has been superb.
Kindest regards on behalf of the Steadman family.